We offer returns or exchanges on items that are undamaged, unworn and in a resaleable condition. We do not offer returns and exchanges on sale items or earrings unless the item is faulty.
All returns must be made within 14 days of receipt and must be undamaged, unworn and in a resaleable condition.
If you would like to return your item, Bowerbird Australia will offer a credit or refund for the full amount, less shipping costs. We are also happy to exchange an item for another size or a different piece. Simply submit an enquiry via our Contact Us page quoting your order number to process your exchange or return.
Return postage to Bowerbird Australia is the customer’s responsibility.
